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COVID-19 - Cook Islands Response
Cook Islands Confirmed Cases of COVID-19: 0
BLUE
Preparation and Readiness (Delay entry of disease)
YELLOW
Alert (Delay widespread disease transmission)
RED
Activation (Mitigate impact of disease)
GREEN
Post-Event (Recovery)

Requiring medical advice or attention?

Call 0800 1800 or 0800 1801 or 0800 1802.

All calls to the Healthline are free of charge.

We are in this together.

COVID-19 FREE ZONE

On 16 April 2020, Prime Minister, Hon. Henry Puna, declared the Cook Islands "a COVID-19 free zone", however the country remains in Code Yellow with relaxed restrictions. Even though the virus has not presented itself, all are asked to continue to maintain good hygiene and practice physical and social distancing and other measures to prevent transmission.

"We are now at a point where it's safe to wind things back a little but people should remain vigilant. Continue to use your common sense and show kindness when out in the community. We cannot risk undoing all the good work we've done to keep the Cook Islands COVID-19 free" he says.

Restrictions have been lifted for the following areas:

  • Schools are now open
  • Travel between the Pa Enua (Outer Islands) open
  • Churches are now open
  • Social Gatherings are no longer limited to 10 people
  • Alcohol retail sales extended until 6pm
  • Non-contact sports may resume
  • Restaurants & Cafes may re-open

Health officials are encouraging anyone requiring medical advice or attention to call 0800 1800 or 0800 1801 or 0800 1802. All calls to the Healthline are free of charge.

For all other queries relating to; supervised quarantine requirements for Cook Islanders wishing to return to the country, and other public health matters e.g. vector control (dengue) email [email protected]

This website has been created to be the official and direct source for Cook Islands COVID-19 updates. These challenging times require all of us to work collaboratively together.

Access Government Support

Financial Assistance

Financial Assistance

INTAFF »
MFEM »
CINSF »

Financial assistance under the Economic Response Plan

Are you an...

Employee or welfare recipient?
Employer?

If you have questions about your eligibility for a welfare payment, you are now unemployed, you are looking for work, or want to understand your rights as an employee please contact INTAFF by:

Online - email [email protected]
By Phone - 0800 2937
In person - Internal Affairs Office, Avarua

If you have general questions about the application process for business grants, wage subsidies or self-isolation support contact the Private Sector Taskforce
By Phone - 20 925 or
Online - email [email protected]

If you have questions about your responsibilities under the Employment Relations Act, please contact Internal Affairs.

Note: If you are a sole-trader or self-employed you will need to be registered by 30 April 2020 with both RMD and CINSF before you can apply for assistance.

For any Tax enquires contact RMD at
Online - email [email protected] or
By Phone - 29 365

Financial Assistance

Agriculture Support Package

Agriculture Support Package

In order to help provide food security for the people of the Cook Islands in these 'unprecedented times', the Ministry of Agriculture introduced a support package for growers and home gardeners to provide a supply of fresh produce for the country. As of 4 May 2020, the Ministry had distributed over 11,000 free seedlings to over 400 households, and 9 semi commercial growers have received tractor support. This sector response package of free seedlings and tractor service will end on 30 June 2020.

  • The Ministry will provide certain seedlings - free of charge
  • Free Tractor use to cultivate suitable plots of land - up to 1/2 an acre
  • Ministry to provide additional growing advice

For more info click here

Alternatively contact
By Phone - 28 711 or by email to [email protected] or [email protected].

Code YELLOW advice to the public

Wash Your Hands

Maintain Good Hygiene and Sanitising

Wash your hands frequently during the day. Using alcohol-based hand sanitiser is OK too providing it has at least 70% alcohol.

Read More »

Avoid Public Places

Continue Physical Distancing

Be a part of the solution and reduce community transmission. A 2m x 2m distance is now recommended between you and others

Work From Home

Be Kind to yourself & those around you

Try to eat healthy, exercise regularly. If you are feeling worried or anxious and need to talk to a Mental Health professional, free call 0800-1814

Cooperate with Officials

Cooperate with Officials

Cooperate with health officials and your local Puna

Read More »

Temporary Border Closure

International Border Restrictions

As of 25 March 2020, no person is permitted entry into the Cook Islands without exemption from Te Marae Ora

Read More »

Resources

Resources & Forms

We have downloadable resources in both English and Maori.

Read More »

Important Information

Parliament has passed the following Acts:

Ministerial Orders, Executive Council Orders and Ministry of Health Regulations:

Community

Welfare and Employment Support

Income Support for Individuals Factsheet

Tax support for Individuals & Businesses Factsheet

INTAFF Employee Guidelines

Support package for Home Gardeners

Immigration Policy for Permits

Revised 2020 School Academic Calendar

Information Resources

Your local Puna

Vodafone CK COVID-19 Care Plan

Te Aponga Uira Relief Package

Events & Gatherings

Businesses

Government Economic Response Package

Financial support for Businesses

To Roro - Business Grant & Wage Subsidy Application Process

Tax support for Individuals & Businesses Factsheet

Private Sector Task Force /Who we are

INTAFF Employer Guidelines

Support Package for Growers

Immigration Policy for Permits

Information Resources

Vodafone CK COVID-19 Care Plan

Te Aponga Uira Relief Package

Bankers Association CI

Financial Supervisory Commission

Travellers

Cook Islands Travel Advisory

Notice to Refuse Entry into the Cook Islands (Updated 12 May, 2020)

Pa Enua/ Outer Island travel

  • Travel between the Pa Enua (Outer Islands) recommenced Monday April 20, 2020

Immigration Policy for Permits

International Travel

Since 22 January 2020, the Cook Islands Government has implemented mitigating measures to protect the Cook Islands population. One of these has included progressive border restriction measures. As a consequence of these border security measures, some Cook Islands residents and returning Cook Islanders were stranded in New Zealand. The Government of the Cook Islands is pleased to advise that the repatriation process of eligible Cook Islanders and work permit holders as part of the COVID-19 repatriation programme has begun.

For all queries email [email protected]

Watch Live Announcement from Prime Minister, Hon. Henry Puna | filmed 17 May 2020 »
Watch in English & Cook Islands Maori

Latest Updates

Date
Media Release
Source
30 April 2020
COVID-19 Amendment Act 2020
PARLIAMENTARY SERVICES
29 April 2020
It's Flu Shot Time
HEALTH
29 April 2020
Travel to the Cook Islands
HEALTH
14 April 2020
Kia Orana Community Launched
TOURISM
5 April 2020
Support Package for Growers and Home Gardeners
MINISTRY OF AGRICULTURE
1 April 2020
Ministerial Order 1
HEALTH
31 March 2020
COVID-19 Act 2020
PARLIAMENTARY SERVICES
24 March 2020
Code Yellow Q and A's
HEALTH
16 March 2020
Travel Advisory
MFAI
15 March 2020
Private Sector Taskforce
PRIVATE SECTOR TASKFORCE
29 February 2020
MFEM COVID-19
MFEM
Load More

Your Local Puna

Household Flags Explained

Learn about the COVID-19 household flags used by your Puna to communicate important health messages.

Understanding the difference between a white, red, orange or yellow-coloured flag could one day be a matter of life and death. Te Marae Ora has developed the easy to follow system to keep people safe and alert to COVID-19 health risks in our community.

Flag: Orange
Orange
Orange is used to indicate the household has someone who is elderly or high risk (for example, they may have a non-communicable disease). Show you care by staying away. Older people are more likely to have underlying health issues that make them more vulnerable to COVID-19, so it is especially important to follow the rules.
Flag: Yellow
Yellow
Yellow says the house is under supervised quarantine. Someone inside has been exposed to COVID-19. No visitors are permitted to a quarantined house. Quarantine separates people from others and restricts their movement if they have been exposed to an infectious disease, such as COVID-19, to see if they become sick.
Flag: Red
Red
Red is used to indicate a person in the household is a confirmed case of COVID-19. The house is under supervised isolation. It is critical you stay away. Isolation separates sick people with a contagious disease, such as COVID-19, from people who are not sick.
Flag: White
White
White signals medical attention is required. If someone in your house needs a doctor or nurse, call your local Puna on the free call number and place a white coloured cloth somewhere visible from the road. It will help us find your house quickly.

Your Puna will provide flags when required. If you don't have a flag when you need one, make do with a t-shirt, pareu or sheet in the right colour.

 

Puna Contact Details

Puna Contact Details
PUNA/CONSTITUENCY
CONTACT NAME
ROLE
EMAILS
PHONE NUMBERS
PUAIKURA
Teremoana Ngatokorua
Chairman
[email protected]
 
Pare Rongokea Jnr
Co-Chairman
Vaipo Mataora
Chairman
[email protected]
 
Elizabeth Munro
EOC Coordinator
HON Minister Patrick Arioka
Chairman
[email protected]
 
Upokotiao Henry
EOC Coordinator
 
TAKITUMU
Hon. Selina Napa
Puna Lead
[email protected]
 
Ali Macquarie
Coordinator
Ina Tararo
Chairman
[email protected]
 
Paul Maoate
Co-Chairman
Takapi Kora
Chairman
[email protected]
 
Tukurangi Hosking Jnr
Co-Chairman
[email protected]
TE-AU-O-TONGA
HON Minister Mac Mokoroa
Chairman
[email protected]
 
 
 
 
Terry Utanga
Puna Rep (National)
[email protected]
 
Apii Pakitoa
Secretary
Kopurei Anguna
COVID 19 Chair
[email protected]
 
Avele Simiona
Co Lead
Nooroa Roi
Team Leader
[email protected]
 
Tereapii Charlie
Assistant

Frequently Asked Questions

WHAT IS CORONAVIRUS DISEASE?

Coronavirus can make humans and animals sick. Some can cause illnesses similar to the common cold and others cause more serious illnesses, including severe acute respiratory syndrome (SARS) and Middle East respiratory syndrome (MERS)

WHAT ARE THE SYMPTOMS OF COVID-19?

Symptoms include (but are not limited to) fever, cough, diarrhoea and difficulty breathing. Difficulty breathing is a sign of possible pneumonia and requires immediate medical attention. It can take up to 14 days for symptoms to show after a person has been infected.

THE THREE STAGES OF COVID-19 COOK ISLANDS EMERGENCY RESPONSE PLAN:

  • BLUE: Preparation and Readiness (Delay entry of disease)
  • YELLOW: Alert (Delay widespread disease transmission)
  • RED: Activation (Mitigate impact of disease)
  • GREEN: Post-Event (Recovery)

FEELING WORRIED, ANXIOUS AND UNSETTLED?

It's normal to worry, but sometimes our worries can get out of control. The right knowledge and a little planning can help prepare yourself and your family.

  • Get the Facts: Check out health.gov.ck
  • Take Control: Follow the advice given by Te Marae Ora
  • Be Flexible: You may have to change plans
  • Be Prepared: Have a plan for your family
  • Look out for eachother: Be kind and take care of eachother

If it is all getting out of control for you, please talk to someone - call 25664.

WHAT DO I DO IF I AM FEELING SICK? WHO DO I CONTACT?

For Health-related questions or concerns, please contact the Healthline on 0800 1800; 0800 1801; 0800 1802 or go direct to your Puna.

WHAT IS SUPERVISED QUARANTINE AND WHAT MUST I DO

Supervised quarantine is applied to any person(s) travelling to Rarotonga from New Zealand, or wishing to travel from Rarotonga to the Pa Enua. They are required to contact Te Marae Ora to register their details and will be advised of their responsibility in supervised quarantine.

Person(s) will be required to undertake quarantine practices e.g. stay in one room, refrain from sharing towels and utensils, use separate bathroom, keep visitors away, and only leave home if authorised by the supervising health officials.

WHAT CAN I DO TO PROTECT MYSELF AND OTHERS?

WHAT ARE THE TRAVEL RESTRICTIONS FROM NZ TO RAROTONGA?

Cook Islanders and Cook Islands residents caught in New Zealand when travel to their homeland was suspended about a month ago will start hearing when they can go home. Cook Islands officials will begin contacting people who have registered to travel to Rarotonga. The first cohort will be required to enter supervised quarantine in a designated managed isolation facility in Auckland from 24 April 2020. For full release click here.

WHAT ARE THE TRAVEL RESTRICTION FROM RAROTONGA TO THE PA ENUA?

All persons intending to travel to the Pa Enua from Rarotonga are required to undergo 14 days supervised quarantine before the scheduled date of travel. These persons must register with Te Marae Ora and undergo supervised quarantine as above. The Secretary of Heath however, may grant consent for those wishing to travel to the outer islands, provided that person does not pose any COVID-19 related health risks

WHY ARE THE BORDERS STILL OPEN?

Borders are closing in and getting tighter, but the country needs the planes to send out our sick, and tests, to bring in supplies and to support our health efforts.

COVID-19 Radio Talkback show

Mon-Fri 12-1pm CKT on Radio Cook Islands - Listen here