Alert Level 1

Level 1

COVID-19 is not present in the Cook Islands and is controlled in New Zealand with no community transmission. 


Quarantine-free travel status: CONTINUE 

Flights to and from the Cook Islands will continue. 

Quarantine-Free Travel traffic light system 


On this page

> Alert Level 1 guidelines  

> Travel & Border control

> If you are unwell

> Keep up good hygiene

> Keep track of where you’ve been


Alert Level 1 guidelines

  • Quarantine-free travel (QFT) between NZ and the Cook Islands is permitted, providing travellers have spent a minimum of 14 days in either country before travel
  • Stay home if you’re sick, report flu-like symptoms to TMO
  • Wash and dry hands thoroughly, cough into elbow, don’t touch your face
  • You are encouraged to maintain a record of where they’ve been if they haven’t registered for CookSafe or downloaded the CookSafe+ contact tracing app
  • No restrictions on gatherings, workplaces or services, but organisers are encouraged to maintain records of attendees to enable contact tracing


Travel & Border control

Travel & Border controls remain for those entering the Cook Islands.
Flights to and from the Cook Islands continue. 

View the latest Cook Islands Travel Advisory 

If you are unwell

Staying at home or in your accommodation if you’re sick is especially important at Alert Level 1. The risk of COVID-19 being spread in the community is much greater when there are no restrictions on gatherings or going out.

If you present any COVID-19 symptoms stay home and call Te Marae Ora (Ministry of Health) on Healthline 20065 or 20066 or Free Dial 0800 1801 or 0800 1802, to see if you need a COVID-19 test. 

COVID-19 symptoms

Keep up good hygiene

It is really important to maintain good hygiene, at any time. 

·Regularly wash and thoroughly dry your hands.

·Sneeze and cough into your elbow.

·Clean or disinfect shared surfaces regularly.

·Wear a face covering if unwell or in a crowded space.

·If you have cold, flu or COVID-19 symptoms, stay home and call the Healthline on 20065 or 20066, or Free Dial 0800 1801 or 0800 1802. 


Keep track of where you've been

Make sure you participate in the Cook Islands contact tracing system. Doing your part means you are part of the national effort to keep the Cook Islands COVID-19 free.


There are 2 layers to CookSafe Contact Tracing system:


1.   CookSafe QR card – CookSafe ensures all visitors and residents can participate in contact tracing without requiring a smart device. Complete the ‘CookSafe Enrollment Form’ provided on your flight, at the Airport, or at one of the following locations on Rarotonga; Chamber of Commerce, Cook Islands Tourism Visitor Information Centre, Vodafone Avarua or Prime Foods. This form includes your unique CookSafe QR Card which you can use to tag in at participating CookSafe locations.


2.   CookSafe+ App – CookSafe+ is a free to download contact tracing app which uses bluetooth to register other CookSafe+ App users in your vicinity. It cannot share your name, location, or anything else about you. You will receive exposure notifications through the app if you have been in close contact with another app user who has COVID-19. The CookSafe+ app is available for download on Android and Apple:  


Click here for more information about the CookSafe Contact Tracing System. 



CookSafe+ and NZ COVID Tracer work together

Any Bluetooth codes (or 'keys') that are sent or collected from your phone using one app can be accessed with the other app. The apps work together to make sure that whether you're in New Zealand or the Cook Islands, you can receive an alert if you've been near another app user who tests positive for COVID-19.