Alert Level 2
COVID-19 is not present in the Cook Islands but there is a case of community transmission in New Zealand.
Quarantine-free travel status: PAUSE
Flights to and from the Cook Islands are paused. We may move quickly from pause to suspension in the Cook Islands. Await updates.
On this page
> Alert Level 2 Guidelines
> Everyday life
> Self-isolation, quarantine and COVID-19 testing
> Keep up good hygiene
> Keep track of where you’ve been
> Personal Movement
> Physical Distancing
> Face Coverings
> Domestic Travel
> Gatherings and Events
> Travel & Border control
> Workplaces and businesses
> Downloadable resources
Alert Level 2 Guidelines
- Quarantine-free travel (QFT) between NZ and the Cook Islands may be suspended for a minimum period of 48 hours. A negative COVID-19 test may be required prior to travel
- There will be intensive targeted testing and contact tracing of arrivals from the previous 14 days
- Self-isolation and quarantine is required for recent arrivals for a minimum period of 24 - 48 hours
- Restrictions on travel to the Pa Enua
- Maintain physical distancing of 2 metres from people in public spaces and 1 metre in workplaces where practical
- All educational facilities remain open
- Businesses can remain open if maintaining 2 metres physical distancing and CookSafe tag in station is made available
- Face-coverings encouraged on public transport, aircrafts and crowded spaces, children under 12 are exempt
- No more than 100 people are permitted at gatherings (including weddings and funerals)
- Restaurants, bars and hospitality businesses must keep groups of customers separated, with maximum 100 people at a time
- Health and disability care services operate as normally as possible
- Sport & recreation activities allowed, subject to certain conditions such as physical distancing where practical, numbers allowed at gatherings and contact tracing
- Public venues can open if they comply with public health measures and ensure 2 metre physical distancing and record keeping/ contact tracing
At Alert Level 2, you can go to work and school, but you should follow public health safety measures and consider others around you.
If you are unwell:
·If you’re sick, stay home. Do not go to work or school. Do not socialise.
If you present any COVID-19 symptoms stay home and call Te Marae Ora (Ministry of Health) on Healthline 20065 or 20066 or Free Dial 0800 1801 or 0800 1802, to see if you need a COVID-19 test.
·If you have been told to self-isolate you legally must do so immediately.
Self-isolation, Quarantine and COVID-19 testing
At Alert Level 2 there may be some situations where you may need to self-isolate or go into a quarantine facility. Follow advice and updates from Te Marae Ora (Ministry of Health) and COVID-19 Cook Islands.
Keep up Good Hygiene
It is really important to maintain good hygiene, at any time.
- Regularly wash and thoroughly dry your hands.
- Sneeze and cough into your elbow.
- Clean or disinfect shared surfaces regularly.
- Wear a face covering if unwell or in a crowded space.
- If you have cold, flu or COVID-19 symptoms, stay home and call the Healthline on 20065 or 20066, or Free Dial 0800 1801 or 0800 1802.
Keep track of where you've been
Make sure you participate in the Cook Islands contact tracing system. Doing your part means you are part of the national effort to keep the Cook Islands COVID-19 free.
There are 2 layers to CookSafe Contact Tracing system:
1. CookSafe QR card – CookSafe ensures all visitors and residents can participate in contact tracing without requiring a smart device. Complete the ‘CookSafe Enrollment Form’ provided on your flight, at the Airport, or at one of the following locations on Rarotonga; Chamber of Commerce, Cook Islands Tourism Visitor Information Centre, Vodafone Avarua or Prime Foods. This form includes your unique CookSafe QR Card which you can use to tag in at participating CookSafe locations.
2. CookSafe+ App – CookSafe+ is a free to download contact tracing app which uses bluetooth to register other CookSafe+ App users in your vicinity. It cannot share your name, location, or anything else about you. You will receive exposure notifications through the app if you have been in close contact with another app user who has COVID-19. The CookSafe+ app is available for download on Android and Apple:
Click here for more information about the CookSafe Contact Tracing System.
CookSafe+ and NZ COVID Tracer work together
Any Bluetooth codes (or 'keys') that are sent or collected from your phone using one app can be accessed with the other app. The apps work together to make sure that whether you're in New Zealand or the Cook Islands, you can receive an alert if you've been near another app user who tests positive for COVID-19.
At Alert Level 2, you can leave your home, but you should follow public health measures and consider others around you.
Keep your distance when outside your home, accommodation or bubble.
You should keep a distance of at least:
- 2 metres in public and in retail stores, like supermarkets and clothes shops
- 1 metre in most other places like workplaces, cafes, restaurants and gyms.
At Alert Level 2 the risk of COVID-19 being present in the community is higher.
You are encouraged to wear face coverings in situations where physical distancing is not possible, or if you feel unwell.
Domestic travel to the Pa Enua (Outer Islands) is restricted. Expect flight delays or cancellations. Passenger services may only be operating into Rarotonga with no passenger outward travel until Quarantine-free travel resumes and we move back into Alert Level 1.
Gatherings and events
No more than 100 people at social gatherings, including weddings, birthdays, funerals and
Travel & Border control
Travel & Border controls are in place for the Cook Islands.
Quarantine-free travel to and from the Cook Islands is paused.
View the latest Cook Islands Travel Advisory
Workplaces and Businesses
Businesses can open, but must follow public health guidelines. These include physical distancing and contact tracing.
Golden rules for business at Alert Level 2
- Reduce the risk of COVID-19 transmission at work.
- All businesses can operate if they can do so safely. Alternative ways of working are encouraged where possible.
- Talk with your staff to identify risks and ways to manage them.
- Ask everyone — workers, contractors and customers — with cold, flu or COVID-19 symptoms to stay away from your premises.
- Keep workers 1 metre apart and customers in retail businesses 2 metres apart.
- Businesses should have a CookSafe Tag in station visible and in working order.
- Face coverings are strongly encouraged if you are in close contact with others.
- Reduce the number of shared surfaces, and regularly disinfect them.
- Wash your hands. Wash your hands. Wash your hands.
Download and print free resources
You can print resources through our website to help your workplace or business operate safely.