Alert Level 3
COVID-19 has been detected in the Cook Islands & community transmission may be occurring.
On this page
> Alert Level 3 guidelines
> Travel & border control
> Quarantine-Free Travel status
> Everyday life
> Keep track of where you’ve been
> Personal movement
> Face coverings
> Gatherings and Events
Alert Level 3 guidelines
- Two-way QFT & passenger arrivals suspended for a minimum of 72 hours
- Intensive targeted testing of recent arrivals and close contacts from previous 14 days
- Self-isolation and quarantine required for recent arrivals for a minimum period of 7 days
- Closure of all educational facilities, churches, sport and social activities and other non-essential services for 72 hours
- People instructed to stay home in their bubble other than for essential personal movement for a minimum period of 72 hours
- People must work from home unless that is not possible
- Pa Enua travel is highly restricted
- Gatherings of up to 10 people allowed but only for funerals or weddings
- Healthcare services must use non-contact and virtual consultations where possible
- Face coverings mandatory with physical distancing and hygiene practices maintained outside your bubble
- Businesses cannot offer services that involve close personal contact, unless it is a supermarket, primary produce retailer, pharmacy, petrol station or hardware store providing goods to trade customers, or it is an emergency or critical situation
- Recommend NZ visitors to return to NZ as soon as practically able
Travel & Border control
Travel & Border controls remain for those entering the Cook Islands.
Flights to and from the Cook Islands continue.
View the latest Cook Islands Travel Advisory
Quarantine-free travel status: PAUSE
Flights to and from the Cook Islands are paused. We may move quickly from pause to suspension in the Cook Islands. Await updates.
At Alert Level 3, you can go to work and school, but you should follow public health safety measures and consider others around you.
If you are unwell:
·If you’re sick, stay home. Do not go to work or school. Do not socialise.
- If you present any COVID-19 symptoms stay home and call Te Marae Ora (Ministry of Health) on Healthline 20065 or 20066 or Free Dial 0800 1801 or 0800 1802, to see if you need a COVID-19 test.
·If you have been told to self-isolate you legally must do so immediately.
It’s important that you use basic hygiene measures, including washing your hands, coughing or sneezing into your elbow and cleaning surfaces.
Keep up good hygiene
It is really important to maintain good hygiene, at any time.
·Regularly wash and thoroughly dry your hands.
·Sneeze and cough into your elbow.
·Clean or disinfect shared surfaces regularly.
·Wear a face covering if unwell or in a crowded space.
·If you have cold, flu or COVID-19 symptoms, stay home and call the Healthline on 20065 or 20066, or Free Dial 0800 1801 or 0800 1802.
Keep track of where you've been
Make sure you participate in the Cook Islands contact tracing system. Doing your part means you are part of the national effort to keep the Cook Islands COVID-19 free.
There are 2 layers to CookSafe Contact Tracing system:
1. CookSafe QR card – CookSafe ensures all visitors and residents can participate in contact tracing without requiring a smart device. Complete the ‘CookSafe Enrollment Form’ provided on your flight, at the Airport, or at one of the following locations on Rarotonga; Chamber of Commerce, Cook Islands Tourism Visitor Information Centre, Vodafone Avarua or Prime Foods. This form includes your unique CookSafe QR Card which you can use to tag in at participating CookSafe locations.
2. CookSafe+ App – CookSafe+ is a free to download contact tracing app which uses bluetooth to register other CookSafe+ App users in your vicinity. It cannot share your name, location, or anything else about you. You will receive exposure notifications through the app if you have been in close contact with another app user who has COVID-19. The CookSafe+ app is available for download on Android and Apple:
Click here for more information about the CookSafe Contact Tracing System.
CookSafe+ and NZ COVID Tracer work together
Any Bluetooth codes (or 'keys') that are sent or collected from your phone using one app can be accessed with the other app. The apps work together to make sure that whether you're in New Zealand or the Cook Islands, you can receive an alert if you've been near another app user who tests positive for COVID-19.
Waiting for COVID-19 test results?
If you are awaiting results for a COVID-19 test, please self-isolate until you receive your test result. You should always stay home if you are feeling unwell.
At Alert Level 3, you should stay within your household bubble whenever you're not at work or school. You can expand this to:
- connect with close family
- bring in caregivers, or
- support isolated people.
It’s important to protect your bubble. Keep your bubble exclusive and only include people where it will keep you and them safe and healthy. If anyone within your bubble feels unwell, they legally must immediately self-isolate from everyone else within the bubble.
Do not invite or allow social visitors, such as friends, extended family, to enter your home.
Keep your distance when outside your home, accommodation or bubble.
You should keep a distance of at least:
- 2 metres in public and in retail stores, like supermarkets and clothes shops
- 1 metre in most other places like workplaces, cafes, restaurants and gyms.
- legally must wear a face covering on public transport and on domestic flights
- are strongly encouraged to wear a face covering in situations where physical distancing is more difficult, like in shops.
Gatherings and events
Gatherings of up to 10 people can continue, but only for: